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We're Here to
Help You
Succeed

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Your success is our priority. Whether you have a question, need assistance, or just want to share your feedback, we’re here to listen and support you every step of the way.

Frequently Asked Questions

Got a quick question? Check out our FAQ for instant answers to common queries.

Can I customize the donor personas?

Absolutely! When starting a new simulation, you have the option to customize your donor persona based on real-life scenarios. You can input specific details such as donor motivations, relationship history, and even tailor the type of meeting you want to practice for. This helps make the simulation as relevant and effective as possible.

The AI feedback is dynamic and real-time. During each simulation you can pause at any time and ask for feedback and support in the chatbot. Don’t know what to say next? The chatbot can help with in-simulation support.

Plus, after each interaction in the simulation, you’ll receive detailed, actionable feedback tailored to your performance. This feedback highlights strengths, areas for improvement, and specific tips for engaging more effectively with different types of donors. The feedback adapts to the donor scenario and helps you refine your communication strategy.

Yes, your data is protected with the highest security standards. We use end-to-end encryption and ensure that no personal information is stored beyond the duration of your session unless you opt in for data storage or sharing.

To learn more go to: https://practivated.com/trust/

Or read our full privacy policy here:
https://practivated.com/privacy-security/

Currently, Practivated is not available on mobile devices. However, we are working on making the platform mobile-friendly in the near future so you can practice donor meetings on the go. Stay tuned for updates!

We recommend practicing regularly to build and refine your skills. Whether it’s before a specific donor meeting or as part of ongoing professional development, consistent practice on the platform will help you grow your confidence and improve your donor interactions over time.

Need Help? Let's
Connect!

Have a question or facing a challenge? Don't hesitate to reach out. Our team of fundraising and tech experts is ready to assist you.

Your Feedback Matters

We’re constantly working to improve Practivated, and your input is invaluable. Have a suggestion or idea? We’d love to hear it!